One South African platform with everything built in: native couriers, SARS invoicing, all payment methods including Scan to Pay, WhatsApp commerce, subscriptions, gift cards, promotions, returns management, and an opt-in marketplace. ZAR pricing always.
Free 14-day trial. No credit card. No THUMA transaction fees.
Every feature below ships native — no plugins, no apps, no monthly bolt-on fees.
Real-time rates from TCG, PUDO, Aramex, RAM, CourierIT at checkout. Waybill generation, label printing, tracking webhooks — all inside THUMA. No Bob Go needed.
Staged refunds with wallet balance checks. Before a merchant can approve a return, THUMA checks they have enough to fund the waybill AND the refund. THUMA never advances funds.
Full catalogue in WhatsApp. Checkout, order updates, abandoned cart recovery — via WhatsApp. Customers never need to download an app.
Every invoice SARS-compliant automatically. Sequential invoice numbering, VAT toggle, correct rounding, credit notes, quarterly eFiling export. Accountant-approved out of the box.
Opt-in discovery layer for Pro+ merchants. List products and reach buyers browsing verified SA merchants. 5–7% commission on marketplace sales only.
Revenue dashboard, per-order fee breakdowns, courier performance, customer LTV, VAT summary, demand forecasting. Everything a SA merchant needs to grow.
Sell digital gift cards directly from your store. Branded delivery emails, balance tracking, redemption at checkout. Perfect for holiday gifting and driving new customer acquisition.
Wallet-first recurring billing — weekly, monthly, or yearly plans. Auto-deduct from settlement wallet with Peach card fallback. Calendar-anchored dates. Designed for boxes, coffee, meal prep.
Percentage, fixed-amount, and buy-X-get-Y discounts. Flash sale countdown timers with inventory caps. Schedule campaigns targeting specific products or entire collections.
3-step abandoned cart sequence (30min → 24h → 72h) with automatic discount codes. Dual-channel: email + WhatsApp. Recover lost sales without lifting a finger.
Live purchase notifications, low stock alerts, and view counters on product pages. Show visitors that others are buying. Proven to convert browsers into buyers.
Automated review collection after delivery. Custom delay, branded request emails, star ratings displayed on product pages. Build trust and social proof at scale.
Points-based loyalty program. Customers earn on every purchase, redeem for discounts. Tiered rewards with VIP levels. Turn one-time buyers into repeat customers.
Multi-user access with role-based permissions. Grant team members limited access — order management, product editing, analytics only. Full audit trail for every action.
Customize every customer email from your dashboard. Order confirmations, shipping updates, review requests — all branded, all editable. No code required.
Zero THUMA transaction fees on any plan. Peach Payments gateway fees always apply.
* Coming soon — features in active development
No gaps, no add-ons, no USD surprises.
| Feature | THUMA | Shopify | Shopstar | Netcash | Woo | Ecwid | Wix |
|---|---|---|---|---|---|---|---|
| Pricing | |||||||
| ZAR pricing (no USD) | |||||||
| No transaction fees | |||||||
| SA data residency | |||||||
| Configurable settlement schedule | |||||||
| Wallet-first subscription billing | |||||||
| Payments | |||||||
| Apple / Google / Samsung Pay | |||||||
| Scan to Pay / QR (all SA banks) | |||||||
| Instant EFT (native) | |||||||
| BNPL (PayJustNow / Payflex) | |||||||
| Gift cards with branded emails | |||||||
| Couriers | |||||||
| Native TCG integration | |||||||
| Native PUDO locker pickup | |||||||
| Live rates at checkout | |||||||
| Waybill generation (native) | |||||||
| Negotiated bulk rates | |||||||
| SA-Specific | |||||||
| SARS-compliant VAT invoices | |||||||
| WhatsApp commerce (catalogue + checkout) | |||||||
| Load-shedding alerts | |||||||
| Stokvel / group buy | |||||||
| POPIA compliance tools | |||||||
| SA-based support team (SAST) | |||||||
| Marketing & Growth | |||||||
| Abandoned cart recovery (email + WA) | |||||||
| Flash sales & promotions | |||||||
| Automated review requests | |||||||
| Loyalty & rewards program | |||||||
| Social proof widgets | |||||||
| Features covered | 23 built + 3 soon | ~38 | ~26 | ~28 | ~32 | ~30 | ~34 |
Partial = requires paid third-party plugin or app. All THUMA features are native. Comparison based on publicly available feature lists as of May 2026.
Join the waiting list and lock in founding merchant pricing — 50% off your first 12 months. First 200 merchants only.
No spam. We email when early access opens.